Looking after your hearing aids, made simple.
A few small habits keep your Modern Hearing aids clear, comfortable, and reliable for years. Here's everything you need to clean, store, and care for them — in plain language.
Five steps, once a day
Build these into your evening wind-down. Doing them in order means moisture has all night to clear before you wear your aids again.
Wipe before you store
At the end of the day, wipe each aid with a dry, soft cloth to remove skin oil, sweat, and loose wax from the casing.
Check the tip and filter
Look at the dome and wax filter under good light. Brush away any visible debris with the cleaning brush provided.
Clear the sound outlet
Gently use the wax loop or brush to clear the small opening where sound leaves the aid. Never push anything deep inside.
Open the battery door
If your aids use disposable batteries, open the door overnight so any trapped moisture can escape and the contacts stay dry.
Store somewhere dry
Place them in their case or a drying pot, away from heat, humidity, and curious pets. They're ready for the morning.
What helps — and what harms
Hearing aids are precise electronics worn in a warm, waxy environment. A gentle touch protects them; the wrong cleaner can ruin them.
Do this
- Use a dry, lint-free cloth and the brush and loop tools that came in your kit.
- Wash and fully dry your hands before handling the aids.
- Replace wax filters and domes on the schedule in your manual.
- Clean over a soft surface so a dropped aid has somewhere gentle to land.
Avoid this
- Water, alcohol, wipes, or any liquid cleaner directly on the device.
- Pins, toothpicks, or anything sharp inside the sound outlet.
- Hair dryers, ovens, or microwaves to dry a wet aid — heat warps electronics.
- Wearing aids in the shower, swimming, or applying hairspray with them in.
Where and how you keep them matters
Most avoidable repairs come down to moisture and power. These habits keep both under control.
Keep moisture away
Sweat, humidity, and condensation are the most common cause of hearing-aid faults. A simple drying routine prevents the crackle and cut-outs that moisture creates.
- Store aids in a drying pot or electronic dehumidifier overnight, especially in humid climates.
- Remove your aids before showering, swimming, or heavy exercise.
- If an aid gets wet, dry the outside, open the battery door, and let it air-dry fully before use.
Power & battery care
Whether your aids charge or take disposable batteries, a little attention to power keeps them running all day, every day.
- For rechargeables, return aids to the charging case each night and keep the contacts clean and dry.
- For disposable batteries, open the door when not in use to save power and let moisture escape.
- Keep spare batteries at room temperature and well away from children and pets.
Quick fixes for common issues
Before you worry, try these. Most everyday problems have a simple cause you can solve at home.
Check the aid is switched on and charged, or that the battery is fresh and the door fully closed. Then inspect the wax filter and sound outlet — a blocked filter is the most common reason an aid goes quiet. Replace the filter if it looks clogged.
Whistling usually means sound is escaping and looping back in. Make sure the aid is seated properly in your ear and the dome fits snugly. A build-up of earwax in your ear canal can also cause it — if reseating doesn't help, it's worth having your ears checked.
A muffled sound points to moisture or a partial blockage. Clean the filter and dome, then leave the aid in a drying pot overnight. If it's still muffled the next day, the filter likely needs replacing.
Intermittent crackle is typically moisture on the battery contacts or a battery running low. Dry the aid, clean the contacts gently with a dry cloth, and try a fresh battery or a full recharge before doing anything else.
Check the charging contacts on both the aid and the case are clean and dry, and that the case itself is plugged in and powered. If a fully charged aid still drains quickly, contact our specialists — the battery may need servicing.
Send us a message
Tell us what's happening with your aids and our hearing-care team will get back to you, usually within one business day.
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Response timeWithin 1 business day
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Already cleaned & dried?Mention what you've tried so we can help faster.